Frequently Asked Questions

  • A VA can help you by taking care of tasks you don’t have time to do or you don’t want to do. This frees you up to focus on the high-level work in your business. Pretty much anything you can explain in a video or written instructions can be handed over.

    Check out the Services page for examples.

  • A VA focuses on task execution and day-to-day support, while an Online Business Manager (OBM) oversees strategy, team management, and big-picture operations. If you need help doing the work and staying organized, a VA is likely the right fit. If you need someone managing your entire business or team and focusing on strategy, an OBM may be the better option.

  • I offer monthly retainer packages based on a set number of hours. Contracts run in 3-month terms to ensure consistency and momentum. New clients can also take advantage of a 1-month trial package to make sure we’re a good fit.

  • Client communication typically takes place in Slack or via email. I then track tasks in my internal project management system. If you prefer a different setup or would like to add me to your existing task manager, we can discuss options during your onboarding call.

  • You don’t need to worry about tracking hours, I handle that for you! I track all time internally and send a weekly update outlining what was completed that week, how many hours were used, and any questions or priorities for the upcoming week.

  • Unused hours do not roll over to the next month. Retainers are designed to reserve my availability and provide consistent support. I’m happy to help brainstorm what can be delegated if you ever feel stuck.

    If we find your current package includes more hours than you need, we can downgrade after the contract term ends.

  • If you’re approaching the end of your hours, I’ll give you a heads-up. At that point, we can pause work for the month or purchase additional hours if availability allows. If you consistently need more time, we can upgrade your package for future months.

  • Start times depend on current availability, but onboarding typically begins within a week of submitting an inquiry form.

    Process: Inquiry Form Submitted → Discovery Call (15–30 minutes) → Contract Signed → Onboarding Call (30–60 minutes) → Work Begins

  • Absolutely! All client information is kept strictly confidential. I am happy to sign a non-disclosure agreement (NDA) for added peace of mind.

  • Yes! While I primarily support fitness and nutrition professionals, I also work with clients in other industries who need administrative support.

Still have questions?